EBS 12.1 Function not available to this responsibility


Just now I was working on one issue and wanted to share solution ; First of all this is very common error if you have custom top on your EBS environment and misconfiguration  ( I dont know who did it, It was before me 🙂 )


This is generally happen after clone on your test/dev/uat environment 🙂


There are some environment configurations you have to check and modify it ;

Before start to do something please also check this ;

Function not Available to this Responsibility (Doc ID 1079951.1)

1) Login to applications and try to open the custom Form.

2) Navigate to Help –> Diagnostics –> Examine. Click the “Examine Fields and variable values”

3) Populate the field with the next values:

FIELD –> (For example XXCUS1_TOP)

4) Push tab key and check that the variable is defined and that the VALUE is correct.


If you have error  here go on with solution below ;


Modify Environment files “$APPL_TOP/APPS<ORACLE_SID>_<hostname>.env” 

For Example   : $APPL_TOP/APPSTEST_ittutorial.env” 



# Source the custom file if it exists
if [ -f $customfile ]; then
. /test/apps/apps_st/appl/customTEST_ittutorial.env
. /test/inst/apps/<ORACLE_SID>_<hostname>/ora/10.1.2/customTEST_ittutorial.env
. /test/apps/apps_st/appl/customTEST_ittutorial.env



Add custom top into default.env file “$INST_TOP/ora/10.1.2/forms/server/default.env”





Do you want to learn Oracle E-Business Suite ( EBS ) for Junior Apps DBA, then read the following articles.


About Cihan Gedik

I am currently working as Senior Oracle Application Database Administrator. I have experienced many EBS database upgrade, migrations, Fresh EBS installations, Solaris to Linux, Windows to Linux replatform migration projects in medium and large companies and also experienced core database migration projects for one of the biggest bank of Katar.With my colleagues we decided to run this platform to share our knowledge

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