Hi,
Sometimes you can get ” unable to connect to database. please run the database configuration tool or contact your administrator ” error when connect to Primavera P6 EPPM 18.8.
If you use Primavera P6 EPPM and Primavera standalone you can get following error when you connect to EPPM database.
unable to connect to database. please run the database configuration tool or contact your administrator
This error means you have problem related with Oracle database of EPPM. When i check Oracle database alertlog, I see errors like following.
/oracle/product/diag/rdbms/devecidb/DEVECI/trace/alert_DEVECI.log 2019-03-25T15:58:34.703252+03:00 Errors in file /oracle/product/diag/rdbms/DEVECIdb/DEVECI/trace/DEVECI_arc2_3168.trc: ORA-19809: limit exceeded for recovery files ORA-19804: cannot reclaim 166860288 bytes disk space from 10737418240 bytes limit
This means you should increate db_recovery_file_dest_size parameter. I have connected database via sqlplus and increased db_recovery_file_dest_size parameter like following.
[oracle@MehmetSalih ~]$ sqlplus / as sysdba SQL*Plus: Release 12.2.0.1.0 Production on Mon Mar 25 15:59:32 2019 Copyright (c) 1982, 2016, Oracle. All rights reserved. Connected to: Oracle Database 12c Enterprise Edition Release 12.2.0.1.0 - 64bit Production SQL> show parameter recovery NAME TYPE VALUE ------------------------------------ ----------- ------------------------------ db_recovery_file_dest string /oracle/product/fast_recovery_ area/TAVDB db_recovery_file_dest_size big integer 10G recovery_parallelism integer 0 remote_recovery_file_dest string SQL> SQL> SQL> alter system set db_recovery_file_dest_size=100G scope=both; System altered. SQL> exit Disconnected from Oracle Database 12c Enterprise Edition Release 12.2.0.1.0 - 64bit Production [oracle@MehmetSalih ~]$
After doing this change, ” unable to connect to database. please run the database configuration tool or contact your administrator ” error has solved.