Primavera P6 unable to connect to database. please run the database configuration tool or contact your administrator

Hi,

Sometimes you can get ” unable to connect to database. please run the database configuration tool or contact your administrator ” error when connect to Primavera P6 EPPM 18.8.

 

If you use Primavera P6 EPPM and Primavera standalone you can get following error when you connect to EPPM database.

unable to connect to database. please run the database configuration tool or contact your administrator

 

This error means you have problem related with Oracle database of EPPM. When i check Oracle database alertlog, I see errors  like following.

 

/oracle/product/diag/rdbms/devecidb/DEVECI/trace/alert_DEVECI.log


2019-03-25T15:58:34.703252+03:00
Errors in file /oracle/product/diag/rdbms/DEVECIdb/DEVECI/trace/DEVECI_arc2_3168.trc:
ORA-19809: limit exceeded for recovery files
ORA-19804: cannot reclaim 166860288 bytes disk space from 10737418240 bytes limit

This means you should increate db_recovery_file_dest_size parameter. I have connected database via sqlplus and increased db_recovery_file_dest_size parameter like following.

 

[oracle@MehmetSalih ~]$ sqlplus / as sysdba

SQL*Plus: Release 12.2.0.1.0 Production on Mon Mar 25 15:59:32 2019

Copyright (c) 1982, 2016, Oracle. All rights reserved.


Connected to:
Oracle Database 12c Enterprise Edition Release 12.2.0.1.0 - 64bit Production

SQL> show parameter recovery

NAME TYPE VALUE
------------------------------------ ----------- ------------------------------
db_recovery_file_dest string /oracle/product/fast_recovery_
area/TAVDB
db_recovery_file_dest_size big integer 10G
recovery_parallelism integer 0
remote_recovery_file_dest string
SQL>
SQL>
SQL> alter system set db_recovery_file_dest_size=100G scope=both;

System altered.

SQL> exit
Disconnected from Oracle Database 12c Enterprise Edition Release 12.2.0.1.0 - 64bit Production
[oracle@MehmetSalih ~]$

After doing this change, ” unable to connect to database. please run the database configuration tool or contact your administrator ” error has solved.

 

Mehmet Salih Deveci

I am Founder of IT Tutorial and Certified Expert about Oracle & SQL Server database, Goldengate, Exadata Machine, Oracle Database Appliance administrator with 10+years experience.I have OCA, OCP, OCE RAC Expert Certificates I have worked 100+ Banking, Insurance, Finance, Telco and etc. clients as a Consultant, Insource or Outsource.I have done 200+ Operations in this clients such as Exadata Installation & PoC & Migration & Upgrade, Oracle & SQL Server Database Upgrade, Oracle RAC Installation, SQL Server AlwaysOn Installation, Database Migration, Disaster Recovery, Backup Restore, Performance Tuning, Periodic Healthchecks.I have done 2000+ Table replication with Goldengate or SQL Server Replication tool for DWH Databases in many clients.If you need Oracle DBA, SQL Server DBA, APPS DBA,  Exadata, Goldengate, EBS Consultancy and Training you can send my email adress mehmetsalih.deveci@outlook.com.-                                                                                                                                                                                                                                                 -Oracle DBA, SQL Server DBA, APPS DBA,  Exadata, Goldengate, EBS ve linux Danışmanlık ve Eğitim için  mehmetsalih.deveci@outlook.com a mail atabilirsiniz.

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